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The Travel and Tourism sector continues to grow at a rapid pace for leisure and business purposes, and Norfolk has a rich diversity in the tourist industry which has historically provided a vast amount of career opportunities within it.

We’re looking to help fill specific skills gaps identified such as customer service skills, geographical knowledge and related business skills.

This qualification has been designed to provide an all-round introduction for those looking for careers in connected industries, including retail travel, visitor attractions, accommodation, transport and tour operations.


Assignment-based: 3 units in a year, between 3-4 assignments for each unit

Entry Requirements

Grade 4 or above in four or more GCSEs including English Language.

Average GCSE Scores

Please note that for some of our courses, we require a minimum average GCSE score.
We use average GCSE scores to ensure our students enrol on courses where they have the greatest opportunity to succeed.

- - 9
A* - 8
A - 7
B - 6
C - 5
D - 4
E - 3
F - 2
G - 1

How to work out your average GCSE Score
To calculate your score, take your best eight GCSE qualifications which must include GCSE English Language and GCSE Maths. To work out each point score, add them all together and then divide the total by eight.

BTEC Firsts, CiDA, DiDA, Functional Skills Level 1/2, GCSE Short Courses, OCR Vocational & ECDL qualifications are not counted towards Average GCSE Scores however we do take them into consideration when assessing overall academic achievement and your suitability for BTEC and other vocational courses. 

There may be other requirements you need to meet, in order to enter EN on the desired programme you wish to study. If at any time you have any questions or queries please e-mail We will be happy to advise you further.

EN reserves the right to change our Entry Requirements to match the needs of our students.


Units include:

  • Investigating the Travel & Tourism Sector
  • The Business of Travel & Tourism
  • The UK as a Destination
  • Customer Service in Travel & Tourism
  • Specialist Tourism
  • Events
  • Conferences and Exhibitions


    The BTEC qualifications in this specification are QCF Level 3 qualifications designed to provide highly specialist, work-related qualifications in a range of vocational sectors. They give learners the knowledge,

    understanding and skills that they need to prepare for employment.

    On successful completion of a BTEC Level 3 qualification, a learner can progress to or within employment and/or continue their study in the same, or related vocational area. It will provide career development and progression opportunities to higher education, degree and professional development programmes within the same or related areas of study, within universities and other institutions.

    Hospitality and tourism is the 4th largest industry in the UK and is set to grow…

    Course Information


    BTEC Level 3

    Course Work